Editor by the annual "3.15" party just ended, this year the elevator industry which bad business behavior was "named"? Procurement units and users of the elevator industry which problems abhorrence? Around the above issues, government procurement information newspaper / network reporter interviewed some of the procurement units, users, government procurement agencies and elevator enterprises. Interview found that the current elevator industry was Tucao problems mainly concentrated in the elevator maintenance services and not according to the contract agreed to perform.

 

Question 1 elevator maintenance can do less than 15 days

 

There are users to reflect the office elevator elevator running frequent failures, elevator car door switch button failure, can not normally open the door. During the operation of the elevator, people in the car feel shaking powerful, and sometimes the elevator will automatically outage and so on. For the use of the elevator in the process of failure, the relevant units and departments have not strictly in accordance with the provisions of the elevator every 15 days a professional maintenance it?

 

Elevator safe operation involves many parties, including developers, property companies, maintenance units and owners, all the duties should be done. Elevator maintenance is a social focus of the problem, but found in the survey, many people do not know the elevator should be 15 maintenance time. In fact, the "special equipment safety supervision regulations" long before the clear provisions of the elevator should be at least every 15 days for a clean, lubrication, adjustment and inspection. Moreover, the daily maintenance of the lift must be carried out by an installation, alteration, maintenance unit or elevator manufacturing unit licensed under this Ordinance.

 

Elevator failure to deal with in a timely manner, maintenance units in strict accordance with the provisions of the elevator every 15 days to conduct a professional maintenance at the same time, industry experts suggest that the relevant regulatory authorities should also strengthen the supervision of the on-site maintenance process, urging them to do elevator Guarantee service work, found not to perform the required behavior, determined to be dealt with, two-pronged approach to ensure the safe operation of the elevator.

 

Question 2 elevator accessories supply is not timely

 

Dongguan City, an elevator business in the government procurement information reported / network reporter said that at present, the elevator industry complaints more concentrated problem is the accessories are not timely, the user complaints by elevator a spare parts failure or bad can not be used after the elevator Enterprise or maintenance unit parts delivery and installation is not timely.

 

The business person in charge told reporters that the elevator accessories are not timely, referring to the distribution of accessories and installation is not timely. In the elevator industry, accessories in the warranty period is free. Beyond the warranty period, you need to charge. However, whether or not in the warranty period, there will be parts of the distribution of the phenomenon is not timely, this is the elevator maintenance industry pain point, mainly with the elevator maintenance professionals lack of a certain direct relationship. Therefore, it is recommended that both the elevator enterprises, maintenance units or industry associations and other relevant units and departments should actively increase the training of the elevator industry professional maintenance personnel, improve their technical level, to ensure that the number of professional maintenance staff to meet the user and continue to expand Of the market demand.

 

Problem 3 elevator maintenance in the form of maintenance

 

A unit of users to reflect their units of the elevator recently some minor problems, for example, they found some of the elevator cable out of the problem, the elevator noise also increased. So they reflect the matter to the property unit, the property unit is readily agreed, as soon as possible to find professional maintenance personnel to repair. After a few days, maintenance personnel came, facing the elevator checked some, less than an hour, said the elevator has been repaired well. The results did not take long, the problem reappeared, which made them feel very angry. The user said that because the problem has not been fundamentally resolved, but also to find the tenement, but they always just repaired as an excuse, this thing has been so shelved, to some extent affected the ladder of personal safety.

 

Real life and work, there is indeed a failure of the elevator, maintenance personnel to go through the field, maintenance and maintenance in the form, resulting in some of the problems of the elevator can not be solved fundamentally. Industry experts believe that elevator maintenance in the form of maintenance, maintenance units and maintenance personnel irresponsible, free to fool the user's reasons, but also the relevant departments and units not in place supervision, resulting in maintenance units to maintain a transitions but not punished Limit the factors, it is recommended that the relevant departments and units to increase supervision, the existence of the above acts of maintenance units and maintenance personnel to seriously deal with the situation seriously revoked its quality assurance, The legitimate rights and interests.

 

Question 4 does not provide the main components as agreed by the contract

 

Recently, a company in Hainan complained that they spent nearly 300 million to buy a well-known manufacturers of nine cargo ladder, put into use after the failure of frequent, just six months strike more than ten times. Later, after dismantling and found that the use of parts of the cargo ladder most of the other company's products. Reluctantly to the local business sector and quality inspection departments to complain.

 

Elevator manufacturers do not strictly in accordance with the contract to provide the main components of the elevator, replaced by other companies' products shoddy, which, Suzhou, a well-known brand elevator business executives said that some enterprises in order to seek more benefits will take risks Out of these illegal things, and some can indeed muddle through. And some companies because the elevator industry is highly competitive, raw material prices, difficult to survive, can only take the risk.

 

A provincial government procurement center relevant person in charge said that for this situation, in the enterprise supply and installation, the government procurement agency to assist the user units to do the elevator acceptance work, to avoid the delivery of the phenomenon of the situation. At the same time, the relevant regulatory authorities to seriously deal with shoddy business, to improve the cost of illegal.

 

Question 5 did not set up a service network according to the contract

 

A unit complaints a elevator business, in the government procurement activities, the tender documents clearly require the elevator enterprises to have a local service network or after the successful bidder in the local set up service outlets, through open tender, the elevator business successful bidder, after the elevator installation delivery , With nearly a year, the elevator failure, the unit asked the winning elevator business sent to repair, time every day in the past, the elevator failure has not been effectively resolved, after investigation found that the successful elevator business did not follow The contract agreed to set up local service outlets, sent over the maintenance staff is temporary employment of enterprises, and decided to bring complaints to the local regulatory authorities.

 

After-sales service can not keep up, maintenance services is not timely, the elevator industry has been criticized the most problems. Procurement contract, the successful bidder does not comply with the contract to perform, such acts seriously damaged the legitimate rights and interests of the procurement unit, but also in violation of the relevant laws and regulations of government procurement, government procurement regulatory authorities received complaints in the case of verification of complaints is true , Should be in accordance with the relevant laws and regulations of government procurement for bad faith to be severely dealt with, and effectively protect the legitimate rights and interests of procurement units.

 

Question 6 Correct use of elevator awareness is not strong

 

Many elevator failure is due to improper use, such as the elevator came, the passengers kept by switch, or block the elevator door normally closed, and some passengers jump inside the elevator car, there are electric cars or bicycles into the elevator Car or hit the elevator door and other issues. How to use the elevator properly, the user's sense is not strong.

 

To ensure that the elevator in an orderly operation, in addition to the maintenance of the elevator on time, the user should start from their own behavior, usually pay attention to the correct way to use the elevator method to develop a good habit of riding a ladder, not damage to the elevator.

 

At the same time, whether it is the elevator manufacturer, or developers and property maintenance companies should be multi-channel, all-round increase in civilized security by the publicity, enhance the user's correct use of the elevator awareness, reduce the use of improper elevator caused by failure frequency.